Relay
Just ask.
Type or speak in your own words. Relay can read its answers aloud. Anything it writes for you waits for your OK.
Relay
Help me plan Friday.
Read replies aloud
- Write it downAdd a routine or a tip to the care plan
- Find helpRides, medicine, food and support nearby
- Plan my dayReminders and bus times
- Contact someoneA note to your circle, or a call script
Care plan
A plan you approve.
Relay asks one question at a time, or you just tell it. Nothing goes in until you say it is right. Each change is kept as a new version.
Relay
The dentist said to show David his pain card before they start.
Here is how I would write it. Is it right?
Add to Communication & comfort
At the dentist, show David his pain card before anything starts.
Margaret approved this
Check-ins
A quiet check-in.
One tap tells Relay you are fine. If you go quiet, it asks again before anyone else is told.
Check-inTuesday, 9:00 AM
Good morning, Margaret.Is everything okay today?
- Yes, everything is okay
- I’m busy, ask me later
- I need help
Answered at 9:04 AM. See you tomorrow at 9.
If Margaret had not answered
Relay calls her home two hours later, before anyone else is asked.
Everyday help
Help with the everyday.
Rides, refills, day programs and a break for you. Relay can also check benefits and write a phone script. It gets the next step ready, and you decide.
Nothing is booked or sent until you say so.
- Getting somewhere
- Medicine
- Day programs
- A break for you
A ride to the dentist, Thursday at 2
Ride request for David, Thursday
To CareRide Virginia, by email
Written. Not sent.
Safety net
Who is told, and when.
You choose who is asked first, and who is told only if something has happened. A person always confirms before the rest of the circle hears.
Margaret’s safety net
- Relay checks inEvery morning at 9, then a call if she is quiet.
- Asked firstSarah and Tom: can you confirm Margaret is okay?
- Told if confirmedLisa and Rachel hear only after a person confirms.
When Relay is not sure
It stops, and a person makes the call.
Handoffs
Care that can be handed on.
Someone new may step in: an aide, a day program, respite or a care home. Relay prepares just the part of the plan they need. It is shared only after your circle confirms.
For Rachel, staying tonight
Caring for David
- Medicine
- Keppra 500 mg at 8 PM, crushed into applesauce.
- Evening
- Dinner at 6, then bed at 9:30.
- If he is upset
- Lower the lights. Offer his blue headphones.
Not shared: benefits or banking.
Sarah confirmed
Then it was shared with Rachel.
Step 1 of 6: Ask